FAQ


Q: How do I order?

A: You are welcome to check out using this website, which will redirect you to PayFast to fulfill the payment. Alternatively you can contact us via Instagram Direct Message (DM) or Email. We will then send you our all the necessary details there. 

 

Q: How long does shipping take?

A: Within South Africa shipping takes 1-3 business days. For specific shipping times outside of South Africa please contact us via Instagram Direct Message (DM) or Email.

 

Q: What do I do if I want to / need to send an item back?

A: You are welcome to send your purchased item(s) back to us within 7 business days after receiving them. You can decide whether you wish to receive an exchange item or a gift card in the value of your order.

 

Q: Is it possible for my order to get shipped to my nearest PostNet or local Post Office instead of having it delivered to my door?

A: Yes this is possible. If you wish to get it shipped to your local PostNet or Post Office please contact us shortly after placing your order via Email oder Instagram Direct Message (DM) or state it on your shipping address.